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Citizen Charter (UNO Office)

Citizen Charter (UNO Office)

Government of the Republic of Bangladesh

Office of the Upazila Nirbahi Officer

Baruda, Comilla.

www. Barura.comilla.gov.bd

 

 

Citizen’s Charter

(1) Citizen Services:

1.Sequential

2.Name of service

3.Maximum delivery time (working days)

4.Necessary documents

5.Receipt of required documents / application form

6.Service charges and payment methods (if any)

7.Name of the officer-in-charge, branch number, district / upazila code, official telephone and email

8.Official telephone and email with the title, room number, district / upazila code of the senior officer

 

01.

Transfer of the grant to the concerned beneficiary subject to receipt of grant allocation in favor of different individuals / organizations.

08-10 working days

 

Certificate from the concerned organization / UP Chairman / Member

 

Office of the Upazila Nirbahi Officer /

Union Parishad / concerned organization

 

Free

 

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

02.

Construction of houses on their own land for the homeless under the "Land is, not house" project

Usually 3-4 months, but depending on the approval of the ministry

 

1) Application form

2) Valid documents of land

3) National identity card

4) Photo (passport size)

 

Office of the Upazila Nirbahi Officer / Office of the Deputy Commissioner

Free

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

03.

Payment of burial / shroud / funeral bills of freedom fighters

01 (one) working day

 

1) Application form

2) Expenditure voucher

Office of the Upazila Nirbahi Officer

(Must apply on white paper)

 

Free

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

04.

Providing honorarium to freedom fighters

05 (five) working days after receiving the allotment

 

Assignment

Office of the Upazila Nirbahi Officer.

Office of the Upazila Social Service Officer

 

Free

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

05.

New application / replacement

3-4 months

 

1. Application in the prescribed form

2. Copy passport photo

3. Attested photocopy of National Identity Card

4. Birth registration certificate and citizenship certificate

5. Photocopies of documents and lists of freedom fighters

Office of the Upazila Nirbahi Officer.

Office of the Upazila Social Service Officer

 

Free

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

07.

General complaint investigation

15 working days

 

Necessary documents related to the complaint (if any)

 

-

 

Free

 

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

07.

Provide the information required under the Right to Information Act

 

Maximum 20 working days according to the type of application

Submit the application in the form prescribed in the Right to Information Rules.

Upazila Nirbahi Officer's Office / Information Commission

Fees prescribed in the Right to Information Rules

 

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

07.

Payment of contractor's bill / project committee chairman's bill for the project (if applicable) adopted and implemented by LGED.

03 (three) working days

1) Scheme

2) Project Committee

3) Bill-voucher

4) Contract

Office of Upazila Engineer / Office of Upazila Nirbahi Officer and Upazila Accounts Maintenance Office where applicable.

Free

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

09.

Provide computer training to indigenous / students of all other religions

3 month computer basic course

1) 3 passport size photos

2) Photocopy of all educational qualification certificates.

Upazila Computer Training Center

Free

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

  

 

Government of the People's Republic of Bangladesh

Office of the Upazila Nirbahi Officer

Baruda, Comilla.

www. Barura.comilla.gov.bd

 

 

Citizen’s Charter

 

(2) Institutional services:

1.Sequential

2.Name of service

3.Maximum delivery time (working days)

4.Necessary documents

5.Receipt of required documents / application form

6.Service charges and payment methods (if any)

7.Name of the officer-in-charge, branch number, district / upazila code, official telephone and email

8.Official telephone and email with the title, room number, district / upazila code of the senior officer

 

01.

Appointment of Presiding Officer for selection of Managing Committee of Educational Institutions

02 working days

1) Application form

2) Letter from the Board regarding the approval of the previous committee

Related Institutions

Free

Upazila Executive Officer

Telephone: +8802334407003

unojbarura@mopa.gov.bd

Deputy Commissioner, Comilla

Telephone: -0421-6500

dccomilla@mopa.gov.bd

02.

Nomination of guardian member in the ad hoc committee of the educational institution

02 working days

1) Application form

2) Non of the previous committee